6. Revocation instruction

If you are an entrepreneur (see Clause 1.2 of our Terms and Conditions) in terms of § 14 German Civil Code (BGB), the right of revocation does not apply. For a consumer (any natural person who enters into a legal transaction for purposes that can be attributed neither to their commercial nor their independent professional activity) the following applies:

Right of revocation
You have the right to revoke this contract within fourteen days without specifying reasons.

The revocation period is fourteen days from the date on which you or a third party other than the carrier acquire/acquires the material possession of the goods.

In order to exercise your right, you must inform us
 

YVE & BIO GmbH
H. Decker, O. Mensah

NeidenburgerStr. 22
28207 Bremen

Tel.: +49 421 4987747
E-Mail:  office@yve-bio.com


by means of a clear statement (eg a letter consigned by mail, telephone or e-mail) about your decision to revoke this contract. For this you can use the attached model revocation form which is, however, not compulsory.

To meet the cancellation deadline it is sufficient that you send the communication concerning the exercise of the right of revocation before the end of that deadline.

Consequences of revocation

If you revoke the contract, we will have to reimburse all payments we received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than the most favourable standard delivery offered by us), immediately or at the latest within fourteen days from the date on which the notification about your revocation of this contract has been received by us. For this repayment we will use the same method of payment that you used in the original transaction, unless you have expressly agreed with us otherwise; in no case will you be charged fees because of this repayment.


We may withhold reimbursement until we have received the returned goods back, or until you have supplied evidence of having sent back the goods, whichever is the earlier.


You have to return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us about the revocation of this contract. The deadline is met if you send the goods before the expiry of 14 days.


You bear the direct costs of returning the goods.

You only need to pay for any diminished value of the goods if this loss of value has resulted from the handling other than what is necessary to ascertain the nature, characteristics or functioning of the goods.

Model revocation form
(If you want to revoke the contract, please fill out this form and send it back to us.)


To: YVE & BIO GmbH, CEO: Herr Herbert Decker,NeidenburgerStr. 22, 28207 Bremen

I/We hereby give notice that I/we revoke my/our contract of sale of the following goods  (*)………………………………………………………………………………

Ordered on (*)………………………………………………………………………………

Received on (*) ………………………………………………………………………………

Name of consumer(s)……..……………………………………………………………….

Address of consumer(s) ………………………………………………………………….

Date, signature of consumer(s)



______________________________________
(*) Delete as appropriate.



7.
Notices
7.1 The right of revocation does not exist, unless the parties have agreed otherwise, for the following contracts:
Contracts for the supply of goods which are not prefabricated and for whose preparation an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

contracts for the supply of goods that can spoil quickly or whose expiration date would pass quickly,

contracts for the supply of alcoholic beverages the price of which has been agreed in the contract but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market which the trader has no influence on,

contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.


The right of revocation expires prematurely, unless the parties have agreed otherwise, concerning the following contracts:

Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery or if parts that can not be cleaned afterwards, have been put into use.


Also excluded from a return are parts that can not be hygienically cleaned. Among our items this concerns e.g. the ceramic filter, filter cartridges, mineral trays, faucets, alkaline baskets, etc.

• Contracts for the supply of goods if they were, due to their nature, mixed inseparably with other goods after delivery.

Contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

7.2 Please avoid damage and contamination of the product. Please return the goods in the original packaging, if possible, and including all accessories and packaging components. Use a protective outer packaging. If you no longer have the original packaging, please provide a suitable package for adequate protection from damage during transit.
 


Returns must be sent to:
YVE & BIO GmbH
NeidenburgerStr. 22
28207 Bremen


7.3 Please note that the aforementioned clause 7.2 is not a prerequisite for the effective exercise of the right of revocation.

8. Compensation upon revocation
At a revocation of the contract, the customer has to, by way of derogation from § 346 paragraph 2 no. 3 BGB, pay compensation for a loss in value of the goods if the loss in value is due to a handling of the goods, which was not necessary to examine the nature, the characteristics and functioning of the goods and if we have informed the customer about his right of revocation in accordance with Article 246a § 1 paragraph 2 sentence 1 point 1 of the Introductory Act to the Civil Code.