Despite great care, it can unfortunately happen that an incorrect item is sent. Should this be the case with your delivery, please send us a photo of the article to firstname.lastname@example.org.
We will contact you as soon as possible with a solution.
Please note: The packaging of YVE-BIO filter cartridges does NOT state that they are cartridges with clinoptiolith!
We are already in the process of labelling them accordingly, so that customers can see this at first glance. However, this will take some time. Until then, they differ as follows:
White packaging with sticker = Origin
Blue and white printed packaging = clinoptilolite